Get help when you need it.
Our Help Desk is open Monday-Friday, 8am to 6pm Eastern Standard Time (EST).
We want you to be successful, so unlimited use of the Help Desk is included in your free trial and monthly subscription.
Our support team is located in the USA and they take great pride in solving your Rapid Inventory problems. To make sure that our support is exceptional, you are given the opportunity to rate every Help Desk ticket.
I received a prompt response from your customer support team and thankfully I was given a quick resolution. (Monse)
Your customer service / technical support staff was very helpful. I was very pleased with their assistance. (Frank)